Role: Field Service Engineer
Location: South West London area (please note you'll be allocated to the Warrington site and some travel there will be required)
Hours: 42.5 hpw, between 07:30 and 16:00 Monday to Friday
We're looking for a dedicated Field Service Engineer to join our team! In this role, you’ll be responsible for servicing and repairing TMUK products at customer premises and TMUK sites, conducting operator and train-the-trainer sessions, and performing LOLER inspections. Your commitment to excellence and effective communication will ensure our customers always receive the highest levels of service.
We value exceptional customer service and safety in all aspects of our work. As a Field Service Engineer, you’ll embody our core values, ensuring every task is completed to the highest standards and in a safe manner.
Qualifications that set you apart:
- Proven experience in the maintenance and repair of waste management equipment or heavy plant equipment.
- Year 3 C&G / NVQ training or equivalent in Engineering.
- Background in roles involving direct customer interaction.
- Able to read and understand electrical and hydraulic schematics.
- Please note this role will require being able to safely work at heights and on top of vehicles when necessary.
Our employees benefit from:
- 25 days holiday plus Bank Holidays: this is based on a 5 day working week (pro rata to 20 days plus Bank Holidays for a 4 day working week)
- Enhanced Pension Scheme and DIS Benefit: The company contributes 5% of total salary into our pension scheme, and 5x basic salary Death In Service.
- Employee Assistance Programme: Access a 24-hour helpline for support with life's challenges, including stress & anxiety, bereavement, relationship advice, tenancy & housing concerns, counselling, financial wellbeing, legal information, substance issues, family matters, childcare support, medical information, and consumer issues.
- Health Shield Medical Cash Plan: All employees receive membership to a company-funded medical cash plan. This scheme allows you to claim cash back for medical expenses, including prescriptions, dental, optical, physiotherapy, specialist consultations, X-rays, and MRI scans.
- GP Anytime: Enjoy access to GP services anytime with our online 24/7 appointment service, featuring on-demand appointments, unlimited consultations, no capped appointment times, and convenient prescriptions.
- Training and Development: We offer mandatory equipment training, a Management Development Programme, and opportunities to upskill through apprenticeships.
- Cycle to Work Scheme: Save on commuting costs and stay healthy with our cycle to work scheme.
- Care Concierge: Get help navigating the care system with access to a team of dedicated care experts.
- Occupational Health Support and Health Surveillance: Ensure your well-being with our comprehensive occupational health support.
- My Benefits Platform: Enjoy discounts from high street retailers, health & wellness services, entertainment & days out, and home & DIY products.
- Independent Free Mortgage Advice: Receive free, independent advice on mortgages to help you make informed decisions.
At Dennis Eagle we are proud to be an equal opportunities employer and a disability confident organisation. We are committed to fostering an inclusive workplace where diversity is celebrated. As part of our dedication to creating a supportive environment, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We invite you to engage in an open conversation with us about how we can best support you and ensure that your unique skills and talents are recognised and valued. Your success is integral to our collective growth, and we look forward to working together to create a workplace that empowers everyone to thrive.
Please don’t delay your application, this role could be filled at any time for the right candidate.
Please be aware that Dennis Eagle is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
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