Technical Support Coordinator, Warrington

Role: Technical Support Coordinator

Location: Warrington, WA1 4RZ

Hours: 37.5 hpw, between 07:30 and 16:00 Monday to Friday

 

Become a Technical Support Coordinator at Terberg Matec UK! You'll lead technical enquiries and boost service levels in our after-sales department. Working closely with the technical support team leader you'll help to resolve issues and enhance knowledge sharing. 

Responsibilities: Manage technical enquiries, analyse data via remote support, and support the service desk. You’ll also drive performance improvements and develop our remote diagnostic platform.

 

Qualifications that set you apart:

  • Excellent Engineering skills.
  • Ability to communicate with others effectively.
  • Experience with constructing technical reports.
  • Relevant Engineering qualification.

 

Our employees benefit from:

  • 5 weeks holiday plus Bank Holidays
  • Enhanced pension scheme and DIS benefit
  • Employee assistance programme
  • Health shield medical cash plan, including access to GP anytime an online 24/7 appointment service
  • Training and development
  • Bike to work scheme
  • Occupational health support
  • My benefits platform - offering discounts from high street retailers and more

 

At Dennis Eagle we are proud to be an equal opportunities employer and a disability confident organisation. We are committed to fostering an inclusive workplace where diversity is celebrated. As part of our dedication to creating a supportive environment, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We invite you to engage in an open conversation with us about how we can best support you and ensure that your unique skills and talents are recognised and valued. Your success is integral to our collective growth, and we look forward to working together to create a workplace that empowers everyone to thrive.

If you have any queries or would like to apply for the role, please contact us at recruitment@dennis-eagle.co.uk

 

 

Please don’t delay your application, this role could be filled at any time for the right candidate.

Please be aware that Dennis Eagle is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.

To view our Job Applicant Privacy Notice please click here https://www.dennis-eagle.co.uk/globalassets/dennis-eagle-uk/documents/job-applicant-privacy-notice.pdf